The small print


Here we have the Terms and Conditions that apply to the 63336 (57275 in Ireland) service.

63336 Terms and Conditions


These are the Terms and Conditions that apply to delivery and use of the 63336 service (the "Service"). By continuing to use the Service, You are acknowledging and also agreeing with Us that You will be bound by and comply with these Terms and Conditions.
In these Terms and Conditions, the words "We", "Our", and "Us" all refer to Global AQA Pty Ltd, a company incorporated in Australia, together with its successors or assigns. The Words "You" and "Yours" are references to any person who uses the Service. In other words, You are Our customer and We supply the Service to You.

1. The service description what We do, and what You do


1.1 We are glad that You have chosen to use the Service. We hope that You find it both fun and useful and We make You this promise: when you submit a question to the Service, We will try to get a correct answer to You quickly.
1.2 We are not perfect and We sometimes make mistakes. For example, sometimes We get incorrect information supplied to Us by another person. In supplying this Service, We assume that: (i) You will only use the Service for entertainment purposes; and (ii) You will not rely upon the Service in making decisions or taking actions that could cost You or any other person their life, health, wealth, or happiness.
1.3 We also do not want people to abuse our Service. You agree: (i) You will not use the Service in violation of any applicable law or regulation; (ii) You will not use the Service for any purpose that would result in, or otherwise be related to, any unlawful activity; (iii) You will not misrepresent Your identity or Your contact details; and (iv) You are fully authorised to employ the payment mechanism used to pay for the Service. We will be relying upon each of these statements from You just as if you repeated them to us every time You use the Service. We reserve the right to suspend the Service or and/or refuse to answer any question if, in Our opinion, We believe there has been a violation of these Terms and Conditions.
1.4 Remember that We are supplying answers to You. If You choose to display or transmit an answer to any other person then You agree to take sole responsibility for the result. You must also comply with the terms of the permission we grant below in the discussion of intellectual property.
1.5 If you specifically and knowingly provide any personal information to us via the Service, you consent to us lawfully using that personal information for example to provide promotional or other information to you and by sending a text to 63336 (57275 in Ireland) you are opting in to receiving marketing messages. If you send in STOP to 85558 to unsubscribe for free, you will not receive any further marketing messages. If you however send another text to 63336 (57275 in Ireland) you are thereby opting in to receive marketing messages again. If you would like to never receive a marketing message from 63336 (57275 in Ireland), please contact our team to have your mobile number black listed.
1.6 Prizedraws: All texts received in response to competition-related promotional messages from 63336 (57275 in Ireland) will be eligible for the draw. Multiple entries all allowed. Winners are drawn at random and are initially notified by text and asked to contact [email protected] If winners don't make contact with [email protected], they may receive a follow-up phone call from the 63336 team. If winners choose not to respond as requested, a new winner will be drawn. Winners' names will be announced on this website, on Facebook and Twitter.

2. Your personal information


2.1 Please read how we manage Your personal information in Our privacy policy.

3. Intellectual property


3.1 We (and other people who grant licences to Us) own all intellectual property rights that subsist in or arise in the operation of the Service. For example, these include rights in the technology used to compile and coordinate answers, copyright in the answers themselves, database rights in the list of questions and answers that we maintain, our various trademarks, and a whole bunch of other rights we don't want to bore you with. Some of Our technology is subject to pending patent applications.
3.2 When You submit a question to Us and We deliver an answer to You, You (and You alone) have Our permission to take that answer and display or otherwise transmit it to a reasonable number of Your friends, family, and acquaintances. You may not supply that answer as part of a commercial relationship or include it within a commercial publication. You are not allowed to do anything beyond that.
3.3 One of the things that makes the Service fun is Our ability to use and share the questions We receive. When You submit a question, You give Us permission to do anything We choose with the question, subject only to compliance with applicable privacy rules. If You're applying for a job, You also give us permission to do with anything We choose with the content you provide, subject only to compliance with applicable privacy rules. This permission (which our lawyers have asked Us to tell You is a "perpetual royalty-free licence") includes without limitation the right for Us and anyone else we authorise to publish, display, transmit, translate, or create derivations from the question or answer, anywhere in the world, for any purpose, and embodied in any media whatsoever (whether existing now or later invented).

4. Payments


4.1 You agree to pay the fees for any Service requested by You or by any other person who is authorised by You to use Your payment device. It costs £3.00 (€3.00 in Ireland) to text Us. More information on payments may be found at customer help

5. Termination or suspension


5.1 We do not guarantee that We will continue to supply the Service indefinitely. We can stop supplying the Service at any time without notice, and We reserve the right to refuse to supply the Service to any person.

6. If You need to contact Us


6.1 You can address any concerns or complaints about the Service to Us by using our which you can find contact details.

7. Our liability


7.1 We have described above what You should expect from Us when we supply the Service. The descriptions above are the only promises We make about the Service.
7.2 WE HEREBY EXCLUDE AND DISCLAIM ALL OTHER TERMS AND CONDITIONS THAT WOULD OTHERWISE BE IMPLIED BY OPERATION OF APPLICABLE LAW INCLUDING WITHOUT LIMITATION TERMS CONCERNING SATISFACTORY QUALITY, MERCHANTABILITY, AND FITNESS FOR PURPOSES.
7.3 OUR LIABILITY ARISING FROM OR OTHERWISE RELATED TO THE SERVICE (WHETHER ARISING AS A RESULT OF BREACH OF CONTRACT OR TORT OR BREACH OF STATUTORY DUTY OR ANY OTHER LEGAL OR EQUITABLE BASIS) SHALL BE LIMITED TO THE FEE THAT YOU PAY FOR THE SERVICE UP.
7.4 No exclusion or limitation in these Terms and Conditions limits Our liability as a result of: (i) death or personal injury caused by Our negligence; or (ii) fraudulent misrepresentation. Your statutory rights are not affected.

8. Refund policy


8.1 If for any reason You have an answer that You are unhappy with, You may contact Us to apply for further information or a refund.
8.2 Refund applications must be made by You within 30 days of receiving an answer from Us. We reserve the right to limit refunds to a total of 10 questions per mobile number in any 3 month period.

9. Amendment, assignment, and governing law


9.1 We can amend these Terms and Conditions at any time. We may notify You of the amendment by changing this document on Our web site. Please check back regularly.
9.2 We can assign Our various rights under this agreement to any other person without asking Your permission. Your rights are personal and not assignable.
9.3 These Terms and Conditions are governed by and shall be interpreted in accordance with the law of Australia. You agree and consent to the jurisdiction of the Australian courts to resolve any dispute that arises as a result of or in connection with this agreement.
Global AQA Pty Ltd Terms and Conditions v.10 updated January 2012

£3.00/msg (€3.00/msg in Ireland), 16+ Help 08000885026.

By using 63336 (57275 in Ireland) you agree to receive marketing messages and you confirm that you are 16+ and have bill payer's permission.

To opt-out, send STOP to 85558 (STOP to 0871790973 in Ireland), email your phone number to [email protected] or call our Customer Service on 08000885026 (1800817011 in Ireland).

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